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Terms & Conditions

Welcome to Tracking Logistics

By accessing and using our website Tracking Logistics and services, you agree to comply with the following Terms & Conditions. Please read them carefully before proceeding.

1. Service Agreement

By using our logistics and tracking services, you acknowledge that you have read, understood, and agreed to these terms. Tracking Logistics reserves the right to update, modify, or discontinue any service at any time without prior notice.

2. Bookings & Service Requests

• All bookings and service requests made through our website, phone, or email are considered confirmed upon acknowledgment by our team.
• Customers must provide accurate details, including pickup and delivery addresses, package dimensions, and weight.
• Tracking Logistics reserves the right to reject any booking if the provided information is incomplete or inaccurate.

3. Pricing & Payments

• Our pricing is determined based on factors such as package weight, distance, urgency, and additional services.
• Customers must make full payment before availing of our services unless otherwise agreed upon.
• Any change in package details after confirmation may result in price adjustments.

4. Liability & Insurance

• Tracking Logistics takes utmost care in handling shipments but is not responsible for damages caused by natural disasters, accidents, strikes, or third-party negligence.
• Customers are advised to opt for insurance for high-value goods.
• Claims for lost or damaged shipments must be reported within 24 hours of delivery with supporting documentation.

5. Cancellation & Refunds

• Cancellation requests must be made at least 24 hours before pickup to be eligible for a full refund.
• If a cancellation occurs after pickup, no refund will be provided.
• Refund processing time may vary based on the payment method and banking policies.

6. Prohibited Items

Tracking Logistics does not transport:

• Hazardous materials (flammable, toxic, explosive substances).
• Illegal goods (drugs, contraband, counterfeit products).
• Perishable goods unless explicitly agreed upon.
• Live animals, human remains, or biologically sensitive materials.

7. Tracking & Delivery

• Customers can track shipments in real-time via our website.
• Estimated delivery times are provided at the time of booking but may vary due to unforeseen circumstances.
• If the recipient is unavailable at the time of delivery, the package may be rescheduled or returned as per our policy.

8. Dispute Resolution

• In case of disputes regarding our services, we encourage customers to contact us for resolution.
• Any legal disputes shall be subject to the jurisdiction of [your business’s applicable city/court jurisdiction in India].

9. Changes to Terms & Conditions

Tracking Logistics reserves the right to modify these terms at any time. Continued use of our services after such modifications constitutes acceptance of the updated terms.

10. Contact Information

For inquiries or complaints, please contact us at:
📞 [Your Contact Number]
🌐 [https://trackinglogistics.in/]

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